PRIVACY POLICY
Data Protection at a Glance
General Information
The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data refers to any information by which you can be personally identified. For detailed information on the subject of data protection, please refer to our privacy policy set out below this text.
Data Collection on This Website
Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. You can find their contact details in the section titled “Information on the Controller” in this privacy policy.
How do we collect your data?
Some of your data is collected when you provide it to us. This may include, for example, data you enter into a contact form, when you subscribe to our newsletter, or when you book an appointment.
Other data is collected automatically or after you have given your consent when you visit the website through our IT systems. This primarily includes technical data (e.g. internet browser, operating system or time of page access). This data is collected automatically as soon as you access this website.
What do we use your data for?
Some of the data is collected to ensure that the website is provided without errors. Other data may be used to analyse your user behaviour. Further data is used to provide you with our services (newsletter, appointment booking, processing of enquiries).
Hosting
The content of our website is hosted by the following provider:
Host Europe GmbH
General Information and Mandatory Disclosures
Data Protection
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the applicable data protection legislation, as well as this privacy policy.
Information on the Controller
The controller responsible for data processing on this website is:
Dr. Bock Institute
Dr. Petra Bock
Albrechtstraße 14b
10117 Berlin
Germany
Phone +49 (0)30 3083 280-0
Email contact@drbock.institute
Data Retention
Unless a more specific retention period has been stated within this privacy policy, your personal data will remain with us until the purpose for the data processing no longer applies. If you assert a legitimate request for erasure or withdraw your consent to data processing, your data will be deleted, provided that we do not have other legally permissible grounds for retaining your personal data (e.g. retention periods under tax or commercial law).
Withdrawal of Your Consent to Data Processing
Many data processing operations are only possible with your explicit consent. You may withdraw your consent at any time. The lawfulness of the data processing carried out prior to the withdrawal remains unaffected by such withdrawal.
Right to Object to Data Collection in Specific Cases and to Direct Marketing (Article 21 GDPR)
If data processing is carried out on the basis of Article 6(1)(e) or (f) GDPR, you have the right, at any time, to object to the processing of your personal data on grounds relating to your particular situation; this also applies to profiling based on those provisions. The respective legal basis on which any processing is based can be found in this privacy policy.
If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the establishment, exercise or defence of legal claims (objection pursuant to Article 21(1) GDPR).
Right to Lodge a Complaint with the Competent Supervisory Authority
In the event of breaches of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work or place of the alleged infringement. This right to lodge a complaint is without prejudice to any other administrative or judicial remedies.
Right to Data Portability
You have the right to receive the data that we process on the basis of your consent or in fulfilment of a contract, in a commonly used, machine-readable format, either for yourself or for transmission to a third party. Where you request the direct transfer of data to another controller, this will only take place where technically feasible.
Right of Access, Rectification and Erasure
Within the framework of the applicable legal provisions, you have the right at any time to obtain, free of charge, information about your stored personal data, its origin, recipients and the purpose of the data processing, and, where applicable, a right to rectification or erasure of this data.
Data Collection on This Website
Cookies
Our website uses so-called “cookies”. Cookies are small data files and do not cause any damage to your device. They are stored either temporarily for the duration of a session (session cookies) or permanently (persistent cookies) on your device. Session cookies are automatically deleted at the end of your visit. Persistent cookies remain stored on your device until you delete them yourself or they are automatically deleted by your web browser.
Cookies may be set by us (first-party cookies) or by third-party companies (so-called third-party cookies). Third-party cookies enable the integration of certain services provided by third parties within websites.
Cookies are stored on the basis of Article 6(1)(f) GDPR or Article 6(1)(a) GDPR, where corresponding consent has been obtained.
Server Log Files
The provider of these pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. This information includes:
- Browser type and browser version
- Operating system used
- Referrer URL
- Hostname of the accessing computer
- Time of the server request
- IP address
This data is not combined with other data sources. The collection of this data is based on Article 6(1)(f) GDPR.
Right to Object (Opt-Out)
You can configure your browser to inform you about the setting of cookies and to allow cookies only in individual cases, to exclude the acceptance of cookies for specific cases or in general, and to activate the automatic deletion of cookies when closing the browser. If cookies are disabled, the functionality of this website may be limited.
You can also prevent the collection of data generated by cookies relating to your use of the website, as well as the processing of this data by third parties:
Browser Settings
- Chrome: Settings → Privacy and security → Cookies and other site data
- Firefox: Settings → Privacy & Security → Cookies and Site Data
- Safari: Settings → Privacy → Manage Cookies and Website Data
- Edge: Settings → Privacy, search and services → Cookies and site permissions
Cookie Settings on This Website
You can withdraw your consent at any time and adjust your cookie preferences via our cookie banner. To do so, please click on the “Cookie Settings” link in the footer of our website.
Opt-Out for Specific Services
- Google Analytics Opt-Out: You can prevent the collection of your data by Google Analytics by downloading and installing the browser add-on available at: https://tools.google.com/dlpage/gaoptout?hl=en
- YouTube: You can use YouTube in enhanced privacy mode. According to YouTube, this mode means that YouTube does not store any information about visitors to this website before they view a video.
- Vimeo: You can prevent data collection by Vimeo by enabling the “Do Not Track” feature in your browser.
Newsletter
Newsletter Data with Brevo
If you would like to subscribe to the newsletter offered on this website, we require an email address from you, as well as information that allows us to verify that you are the owner of the email address provided and that you consent to receiving the newsletter.
We use the service provider Brevo (formerly Sendinblue) to manage our newsletters. In doing so, your data is transmitted to Sendinblue GmbH, Köpenicker Straße 126, 10179 Berlin, Germany. Brevo is prohibited from selling your data or using it for any purposes other than sending the newsletter. Brevo is a German, certified provider selected in accordance with the requirements of the General Data Protection Regulation (GDPR).
Further information can be found here: https://www.brevo.com/de/legal/privacypolicy/
Data processing is carried out on the basis of your consent (Article 6(1)(a) GDPR). You may withdraw your consent at any time by unsubscribing from the newsletter. The lawfulness of any data processing carried out prior to the withdrawal remains unaffected.
The data you provide for the purpose of receiving the newsletter will be stored by us or the newsletter service provider until you unsubscribe from the newsletter and will be deleted from the mailing list after you unsubscribe.
Plugins and Tools
Google Analytics
This website uses functions of the web analytics service Google Analytics. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
Google Analytics enables the website operator to analyse the behaviour of website visitors. In this context, the website operator receives various usage data, such as page views, duration of visits, operating systems used and the origin of the user.
Google Analytics uses technologies that enable the recognition of users for the purpose of analysing user behaviour (e.g. cookies or device fingerprinting).
The use of this service is based on your consent in accordance with Article 6(1)(a) GDPR and Section 25(1) TDDDG. Consent may be withdrawn at any time.
Data transfers to the United States are based on the standard contractual clauses of the European Commission. Details can be found here: https://privacy.google.com/businesses/controllerterms/mccs/
YouTube
This website embeds videos from the YouTube platform. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
When you visit one of our pages on which YouTube is embedded, a connection to YouTube’s servers is established. In doing so, the YouTube server is informed which of our pages you have visited.
Furthermore, YouTube may store various cookies on your device or use comparable technologies for recognition purposes. In this way, YouTube may obtain information about visitors to this website. This information is used, among other things, to compile video statistics, improve user-friendliness and prevent fraudulent activities.
If you are logged into your YouTube account, you enable YouTube to associate your browsing behaviour directly with your personal profile. You can prevent this by logging out of your YouTube account.
The use of YouTube is in the interest of providing an appealing presentation of our online content. This constitutes a legitimate interest within the meaning of Article 6(1)(f) GDPR. Where corresponding consent has been requested, processing is carried out exclusively on the basis of Article 6(1)(a) GDPR and Section 25(1) TDDDG.
Further information on the handling of user data can be found in YouTube’s privacy policy at: https://policies.google.com/privacy?hl=en
Vimeo
This website uses plugins from the video platform Vimeo. The provider is Vimeo Inc., 555 West 18th Street, New York, New York 10011, USA.
When you visit one of our pages equipped with a Vimeo video, a connection to Vimeo’s servers is established. In doing so, the Vimeo server is informed which of our pages you have visited. In addition, Vimeo obtains your IP address.
If you are logged into your Vimeo account, you enable Vimeo to associate your browsing behaviour directly with your personal profile. You can prevent this by logging out of your Vimeo account.
Vimeo uses cookies or comparable recognition technologies to recognise website visitors.
The use of Vimeo is in the interest of providing an appealing presentation of our online content. This constitutes a legitimate interest within the meaning of Article 6(1)(f) GDPR. Where corresponding consent has been requested, processing is carried out exclusively on the basis of Article 6(1)(a) GDPR and Section 25(1) TDDDG.
Data transfers to the United States are based on the standard contractual clauses of the European Commission and, according to Vimeo, on “legitimate business interests”. Details can be found here: https://vimeo.com/privacy
Further information on the handling of user data can be found in Vimeo’s privacy policy at: https://vimeo.com/privacy
External Services
Appointment Booking via eTermin
We use the eTermin service provided by eTermin GmbH, Im Wiesengrund 8, 8304 Wallisellen, Switzerland, for appointment booking.
When you book an appointment using our booking tool, the following data is transmitted to eTermin:
- Name
- Email address
- Telephone number
- Appointment preferences
- Any additional information you provide in the booking form
Data processing is carried out on the basis of Article 6(1)(b) GDPR for the implementation of pre-contractual measures or for the performance of a contract.
Further information on data protection at eTermin can be found at: https://www.etermin.net/online-terminbuchung-datenschutz
Zoho Commerce CRM
We use the Customer Relationship Management (CRM) system Zoho Commerce provided by Zoho Corporation B.V., Beneluxlaan 4B, 3527 HT Utrecht, Netherlands.
The following data is processed within our CRM system:
- Contact details (name, email address, telephone number)
- Enquiries (coaching enquiries, media enquiries)
- Waiting list entries
- Communication history
- Additional data arising in the context of the business relationship
Processing is carried out on the basis of Article 6(1)(b) GDPR (performance of a contract or pre-contractual measures) and Article 6(1)(f) GDPR (legitimate interests in optimising our business processes).
Zoho has implemented Binding Corporate Rules (BCRs) approved by European data protection authorities. Further details can be found here: https://www.zoho.com/privacy.html
Amazon Links
Our website contains links to Amazon. If you click on an Amazon link, you will be redirected to the Amazon website. In doing so, data may be transmitted to Amazon. We have no influence over Amazon’s data processing practices.
Further information on how user data is handled can be found in Amazon’s privacy policy at: https://www.amazon.de/gp/help/customer/display.html?nodeId=201909010
Changes to This Privacy Policy
We reserve the right to amend this privacy policy to ensure that it always complies with current legal requirements or to reflect changes to our services, for example when introducing new services. The updated privacy policy will apply to your subsequent visits.
Last updated: 1 November 2025